Work With Your Round-the-clock Monitoring Agents
Whenever your home alarm system in Appleton goes off, your 24/7 monitoring specialists will spring to action. Their first step is to confirm your alarm, and that means getting in contact with you. The guideline they abide by is based on the kind of emergency. To illustrate, if the emergency is of a medical nature, a single effort will be made to contact you before first responders are sent out. In the event of a break-in - the most typical kind of event - a monitoring professional will adhere to these guidelines to get in touch with you:
- An effort will be made to contact you via the command hub. You will typically be requested to provide a passcode.
- If that attempt doesn’t prompt a reply, a call is attempted to your primary contact number.
- A secondary number or first emergency contact is called next.
- If there still isn’t an answer, nearby law enforcement officers are dispatched.
- Your monitoring professionals will attempt to reach you again once emergency personnel are contacted.
If you're not able to converse with monitoring agents, don't worry. Support will still be dispatched even when you're not available to verify the emergency.
Prepare for any emergency with a Vivint home alarm system in Appleton
Stay ready for any emergency with a modern home alarm system in Appleton from Vivint. Dial (920) 259-2449 to begin designing your property’s protection today.